You might not think it, but artificial intelligence (AI) is all around us. We most notably associate it with the voice in our phone asking how they can help. AI goes much further than that and you must be here to find out how it can help out your business. Now, this isn’t going to tell you how you can harness the power of ‘JARVIS’ and become the next Tony Stark, but it will offer you some ways you can utilize AI in your business.
If you read through to the end and think AI might be for you, then make sure you let the guys at smartboost AI software consulting services kit your business out.
Online Customer Service
The majority of people in 2021 use their various technologies to carry out most tasks, and with the art of traditional phone calls dying, it might be a good idea for you to invest in a Chatbot service. They will offer basic customer solutions to the majority of frequently asked questions at a rapid rate, and if they can’t help, then they’ll point your customers in the right direction – a helping hand for any business.
With the number of potential buyers that interact with businesses online, it’s no surprise that a large percentage slip through the sales executive team’s net. Using AI in your ecommerce process will give you the power to analyze all the customer trends in an instant. The AI can then send personalized offers to only the relevant customers.
Finding the Trends You Miss
You’re right, sales executives are vital to running your business, but they are human and might lack some of the processing power of our AI counterparts. AI can capture trends that we might miss. For example, a customer relationship management (CRM) system infused with AI will be able to quickly gather intel across all interaction points to automate your sales process. Further, they can analyze your customer review section in an instant to create options for improvement.
Human Resources (HR)
Now, AI can even help you with some HR tasks. We all know the struggles of sifting through hundreds of applicants and being so tired by the end that the information doesn’t go in and you end up missing out on what could have been a really good candidate. With AI, you don’t have to; it can work through thousands of applications to shortlist the best of the bunch – saving you a bunch of time.
Behind Enemy Lines
Getting the scoop on your competitors can be a difficult task. However, as you might have guessed, AI can reduce the process by scouring the internet for influxes in price and changes in their marketing techniques, meaning you can react at a much faster pace.
AI is already capable of so much within our businesses and it’s only going to get more powerful. Make sure you stand a fighting chance in today’s market and begin implementing AI into your business now.